Preparing for Employment: Sales and Service Occupations for Newcomers

Interested in a career in sales or customer service?

Learn the skills and knowledge needed to succeed in customer-focused roles. Discover how to:

• Provide excellent customer service
• Communicate effectively with customers and colleagues
• Handle inquiries, complaints, and challenging situations professionally
• Build confidence in sales and service interactions
• Understand workplace expectations and employer needs

For more information, please contact:
Melissa Tah
226-347-3695
mtah@ncceinc.org

Client Eligibility: Permanent Resident, Convention Refugee